Returns & Store Credit
We want you to love your case 💕
Return Window
You have 14 days from delivery to request a return.
Store Credit Only
We offer store credit for all approved returns. We do not offer direct exchanges or refunds to your original payment method.
We offer store credit so you can choose another style you love 💖
Final Sale Items
Items purchased on sale or with major discounts may be final sale.
Return Conditions
To be eligible for a return:
- ✓Item must be unused
- ✓Must be in original condition
- ✓No damage, stains, or wear
We reserve the right to refuse returns that do not meet these conditions.
How to Start a Return
Email us at support@casekisses.com 💌
Please include:
- • Your order number
- • Your email used at checkout
Processing Time
Returns are processed within 5–7 business days after we receive your item.
Important Notes
- •Customers are responsible for return shipping costs
- •We are not responsible for lost return packages
Thank you for shopping with CaseKisses 💖