Exchange Your Case
Found the perfect case but need a different model or color? We'll help you swap it out.
Why Exchange?
We don't offer direct exchanges. Instead, return your case for store credit and choose another style you love 💖. See our returns policy for more details.
How Store Credit Works
Request a Return
Start a return with your order number. You have 14 days from delivery.
Ship Your Case
Pack up your case and ship it to us. You're responsible for return shipping costs.
Get Store Credit
Once we receive your return, you get store credit within 5-7 business days to shop another case you love.
Return Conditions
- ✓Must be within 14 days of delivery
- ✓Item must be unused and in original condition
- ✓No damage, stains, or wear
Store Credit Details
Your store credit is based on the full original price of your case. Use it to shop another style you love within one year of issuance.
Final Sale Items
Sale and clearance items may be final sale. If an item arrives defective, we'll replace it or provide store credit.
Customized Cases
Personalized or custom-designed cases cannot be exchanged, as they're made specifically for you. If there's a defect, reach out and we'll make it right.
Ready to return for store credit?
Check out our returns policy for the full process.